Terms & Condition

Geeks Logicity refund policy will not be applicable if:

1. You have selected a special package.
2. The central design concept has been approved.
3. You have requested revisions.
4. You have cancelled the deal because of reasons unrelated to our company.
5. You fail to reach out to us for more than two weeks, violating our policies.
6. The same project is given to another company or designer.
7. A total change of design is requested.
8. The deadline for the refund policy has passed.
9. Cancellation due to personal reasons will not be entertained and will not be subject to a refund.

Suppose a client selects a particular service and is not satisfied with it. The refund will only apply to that service and 'not' the entire package.

We will offer no refunds after 7 days of the purchase. SEO, Social Media Marketing, Web Hosting, Logo copyrights, and a few other services would not be subject to a refund.

If a client demands a refund for a website, it will not be applicable if the design has been approved and sent to the development department. Similarly, no refunds will be offered after the finalization of logo designs. For instance,

if a client requires us to work on developing their existing website or application, and we do not have access to all the previous links or files used to make the website or App, we might take some additional days to fix things and make changes. If the client asks for a refund, it would not be possible in such a case. However, as we value our clients, we offer a refund if they request a refund within four days, then we will process their request and refund them their money after deducting the cost of our labour. Similarly, if there are any issues in the website or App features due to previous development, we will not be held accountable and will not refund you.

However, a partial refund of not more than 25% will be available if the client cannot brief us on the logo and website designs 10days after placing the order.